Fast go-live of MIC’s Customs and Trade Compliance Software Solutions at Zalando in Germany & Switzerland

News | Customs Filing | 14 December 2020

New Customs and Trade Compliance Software Solutions help Zalando to meet their growing customer demands in Europe!


Managing the fast-changing customs and trade compliance regulations in Europe is key for Zalando to improve service offerings for their customers and to stay competitive. That’s why Europe’s leading online platform for fashion and lifestyle decided for the roll-out of MIC’s software solutions.

As customer demand is increasing steadily, Zalando needs to be able to process larger volumes of sales and shipments. Approximately 1.5 million export line items are being processed per day in one single country.

“Many of the competitors to MIC made it very clear that they cannot fulfil the expectations nor manage the excessive volumes and therefore cannot submit an offer. Finally, MIC was the only provider covering all our mandatory requirements," said Georg Knopf, Head of Customs at Zalando.

Based on Zalando’s expectations our specialists deployed a uniform software solution that enables the automated creation of import and export declarations in Germany and Switzerland.

  • With MIC-CUST® Import & Export, MIC offers a unified multi-country customs (self) filing solution for efficient customs management and the calculation of duties and taxes. Moreover, it is possible to directly exchange data with the electronic customs declaration systems of Germany and Switzerland.
  • The additional deployment of MIC's Global Trade Data Chain (MIC-CUST® GTDC) software enables Zalando to automatically prepare import customs declarations for the destination country through the data conversion of related export customs declarations. This can be achieved with a single electronic data transfer of export data from Zalando‘s ERP system to MIC-CUST®.
  • In connection with the Global Trade Content Service (MIC GTCS), MIC provides the e-commerce company with up-to-date trade content. Especially customs tariffs and exchange rates need to be updated on a daily basis, as required by the customs authority in in each country.

After the successful go-live in Germany and Switzerland, Zalando now clearly benefits from an automated and innovative software solution that is able to process large volumes in a short time!

About MIC:

MIC is the world leader in providing global customs and trade compliance software solutions. The MIC group currently employs 400+ professionals around the world. More than 700 international customers rely on MIC software products for their global customs and trade compliance management solutions.

For more information about MIC and how we could help your operations, please contact us via [email protected]remove-this.mic-cust.com.


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