US Duty Drawback: How MIC is Helping Customers Make Claims Easily

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Find out how MIC's duty drawback module is helping our US customers make claims for refunds much more quickly.

Being able to claim duty drawback on goods that have been imported into the US and then reexported is a major benefit for many companies when considering international supply chains and planning where to process items. However, it's not easy to take full advantage of this opportunity. There are many elements that must be included in a claim to successfully recover duties, while there are only a limited number of providers that are authorized to file electronic claims for this with US authorities. MIC is one of these businesses, and the dedicated duty drawback module within our MIC-CUST filing software streamlines this process and makes each step as easy as possible.

So, what are the benefits of using MIC to help with duty drawback and how has the solution already helped our customers?

How MIC's software services aid with duty drawback

MIC-CUST's duty drawback module makes claiming these benefits as simple as possible, with a standard implementation that can be used by self-filers or drawback service providers. We also offer a range of training and support resources for both initial onboarding and any future issues. This includes a Drawback Training Guide document that walks users step-by-step through how to upload data, transfer data, produce a claim and more.

We've already successfully implemented duty drawback filing solutions for many US customers, with a focus on the automotive sector and drawback service providers. However, because drawback service providers use the solutions for their own client base across multiple industries, MIC's tools support these as well.

The key to our success is to make sure our offerings are always evolving - both in response to new guidance and rules from Customs and Border Protection (CBP) as well as feedback from our own customers.

Our team attends regularly scheduled committee calls and receives notifications. This means that whenever there is a legal change, MIC is in the know so we can adapt our software to maintain compliance.

The benefits of effective duty drawback solutions

What does this mean for our customers? One of the most common pieces of feedback we get from our duty drawback module users is how efficient the software is. In particular, they praise the fast data upload and transfer tools, as well as how quickly we can process claims compared to other software. What's more, the simple and straightforward user interface makes it easy for customers to make claims for refunds they are entitled to.

Another key point is that our software works asynchronously. This means that a user can trigger a job to transfer data into the final table while they are auditing another claim in the system. This makes the process more efficient and frees up precious time for users.

Customers also benefit from how quickly we're able to adapt. Our agile approach to working enables us to swiftly implement changes based on guidance from CBP, as well as add our own product enhancements. This is an invaluable aspect of our software because it ensures we always have a compliant filing product whenever CBP issues changes.

Our customers have praised this quick response to regulation updates, as this gives them confidence in our software to be accurate and compliant with the latest from CBP.

Many successful implementations have already helped customers claim back duties and improve their revenue. MIC will continue to evolve and improve our tools going forward in response to whatever changes US authorities make in the coming years, helping bring reassurances to our customers in uncertain times.

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