From Startup Spirit to Global Success – The MIC Founders in Conversation

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Alfred Hiebl and Manfred Biermayer, the founders of MIC, reflect on nearly four decades of pioneering software development in customs and global trade.

What started as a bold idea between colleagues on a balcony has evolved into a company trusted by the world's largest enterprises. Their journey began without capital, driven instead by curiosity, technical excellence, and a strong sense of responsibility for their team.

From tackling Austria’s early customs challenges to navigating international expansion post-EU accession, the founders recall both their stumbles and their strategic bets - such as choosing Oracle when the market resisted.

Today, MIC’s solutions power compliant global trade flows for industry leaders around the world. And while the technical challenges have evolved - cloud, security, AI - their cultural values remain unchanged: independence, humility, and a deep commitment to employee wellbeing.

Watch the interview below and learn how a small team from Austria helped shape the digital future of global customs and trade compliance.