Customs brokerage software for the US: What to know

All trade data in the US is processed through the ACE. This is a single electronic window managed by CBP that allows importers and licensed customs brokers submit entry filings, security data and supporting documentation through ACE using the ABI, which is the protocol that connects importers and brokers to ACE to facilitate electronic filing.

Within this, there are a range of specific systems and processes that must be followed when importing goods to the US. Key aspects to bear in mind include:

• Importer Security Filing (ISF/10+2): This requires importers to provide ten specified data elements, as well as two from carriers, at least 24 hours before vessel loading. Late or inaccurate filings can result in penalties and cargo holds.
• HTS classification: Every imported good must be assigned a ten-digit Harmonized Tariff Schedule (HTS) code, which is more specific than the six-digit international Harmonized System, that determines the applicable duty rate.
• Partner Government Agency (PGA) messaging: ACE serves as the gateway for agencies like the FDA and USDA, meaning certain goods require additional data filings beyond standard customs entries.

Managing these systems to ensure all required information is provided on time and in full can be complicated, which is where having good customs brokerage software comes in.

When evaluating customs brokerage software for US operations, there are several critical features that businesses must look out for to ensure full integration with US customs systems. The below offerings ensure that businesses have everything they need to trade effectively in the US, meet all compliance requirements and take advantage of any special customs regimes or incentives that are available to them:

• ABI certification and ACE integration: Software should be officially certified by CBP to file directly to ACE via ABI. This enables electronic submission of entry data, cargo release processing and real-time validation responses. As well as sending data, the ability to receive real-time status updates from CBP is also important.
• Automated ISF/10+2 filing: Importer Security Filing capabilities ensure the required data elements are submitted on time, helping avoid penalties and cargo delays.
• Multiple entry type handling: Look for support across consumption entries, bonded TIB entries, FTZ entries, warehouse withdrawals, consolidated entry summaries and duty drawback claims.
• PGA single window filing: This includes the ability to electronically file PGA data through ACE, covering requirements from agencies such as the FDA and USDA.
• Classification management: Tools should be able to assign and manage HTS codes accurately, reducing the risk of incorrect duty calculations.
• AES export filing: Coverage for both import and export declarations within a single platform helps streamline operations by combining all operations in one place.
• Free trade agreement management: Built-in support for programs like USMCA, CAFTA and other preferential trade agreements helps maximize duty savings.
• Cloud-based architecture for multi-facility access: A single hosted or licensed instance that allows multiple facilities to operate from one standardized system.