Software Support Engineer (m/f/x)
IT Jobs with Analytical Focus
Salzburg
Headquarters Linz
Vienna
ID 149133
As a Software Support Engineer it is your mission to provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) - Suite, analyze source code, and document knowledge in our knowledge base.
Your mission
- As part of the Support Team you will support our international customers and Key Users in the application of our software products and ensure that solutions are roled out in a timely manner (2nd level support)
- In the role of Software Support Engineer you will answer technical and functional inquiries from customers regarding MIC Global Trade Management suite
- Analyzing of the source code of the MIC GTM application (Java, Oracle PL/SQL, SQL) is also part of your your job
- You document knowledge in the form of technical notes and articles in the knowledge base
Your skills and qualifications
- Computer science education (HTL, FH, Uni) with some years of relevant work experience
- Good knowledge in JAVA, SQL and relational DB
- Very good English (spoken & written)
- Service orientation and good communication skills
- Independent and structured way of working
- German skills are beneficial
We offer you
- Privately owned, stably growing world market leader with 11 offices on 3 continents
- International context with global players as customers
- Cooperative, appreciative and respectful culture based on diversity, equal treatment and fair pay
- Your personal training plan, organized by the MIC Academy, as well as your mentor support your professional onboarding
- Individual development and career opportunities
- Flexibility in a hybrid working environment allows you to combine your career, studies and private life
Compensation
We are legally required to mention the compensation for this position. We offer a minimum salary of € 45.700,- gross/ year (38,5 hours / week, no All-in contracts) plus an employee bonus and numerous other benefits. Of course, we are adapting the compensation according to your experience and qualification.
Join our international MIC Team!
HQs Linz | Vienna | Salzburg

Marlene Haselböck
Team Human Resources
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