Software Support Engineer (m/f/x)

IT Jobs with Analytical Focus Salzburg Headquarters Linz Vienna ID 149133
As a Software Support Engineer it is your mission to provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) - Suite, analyze source code, and document knowledge in our knowledge base.

Your mission

  • As part of the Support Team you will support our international customers and Key Users in the application of our software products and ensure that solutions are roled out in a timely manner (2nd level support)
  • In the role of Software Support Engineer you will answer technical and functional inquiries from customers regarding MIC Global Trade Management suite
  • Analyzing of the source code of the MIC GTM application (Java, Oracle PL/SQL, SQL) is also part of your your job
  • You document knowledge in the form of technical notes and articles in the knowledge base

 

Your skills and qualifications

  • Computer science education (HTL, FH, Uni) with some years of relevant work experience
  • Good knowledge in JAVA, SQL and relational DB
  • Very good English (spoken & written)
  • Service orientation and good communication skills
  • Independent and structured way of working
  • German skills are beneficial

 

We offer you

  • Privately owned, stably growing world market leader with 11 offices on 3 continents
  • International context with global players as customers
  • Cooperative, appreciative and respectful culture based on diversity, equal treatment and fair pay
  • Your personal training plan, organized by the MIC Academy, as well as your mentor support your professional onboarding
  • Individual development and career opportunities
  • Flexibility in a hybrid working environment allows you to combine your career, studies and private life

 

Compensation
We are legally required to mention the compensation for this position. We offer a minimum salary of € 45.700,- gross/ year (38,5 hours / week, no All-in contracts) plus an employee bonus and numerous other benefits. Of course, we are adapting the compensation according to your experience and qualification.

 

Join our international MIC Team!
HQs Linz | Vienna | Salzburg