Application Support Specialist (m/f/x) | 101911

Bangkok | Thailand

Is it your passion to analyze and develop solutions related to software issues as well as customer requests? Create workaround procedures when standard procedures have failed? And work with geographically dispersed team members and international customers? - Then we do have the suitable position for you!


Your job

  • Document, research and resolve customer support issues (including source code); extraction of data, analysis and correction of data in Oracle database; performance analysis of programs; escalate urgent
    problems requiring more in-depth knowledge to appropriate internal resources
  • Application troubleshooting and issue resolution for client requests and batch issues
  • Test implemented solutions, new applications, and assist customer with user acceptance testing
  • Communicate with customer and build relationships; organize open issues; prepare reports
  • Prepare users by mapping terminology and procedures to client‘s operating environment
  • Design and develop changes to MIC‘s Oracle-based customs and trade software
  • Map customer requirements to application functionality, identify gaps, create program specifications and define software tests
  • Program identified gaps using Oracle development tools and integrate solution into customer‘s IT environment (e. g. scripting, messaging, scheduling)
  • Analyze customer change requests; formulate program and document changes to existing applications

Your skills

  • 4-year undergraduate degree (IT, engineering or mathematics with focus on IT applications)
  • Familiar with Java or any other objectoriented programming language
  • Minimum 2 years relevant database and/or Java programming experience
  • Training/experiences in Java (Eclipse), Oracle database and SQL, PLSQL
  • Experience with operating systems and scripting (Windows, Unix/Linux)
  • Good communication skills (telephone and personal contact)
  • Team Player with strong problem solving and analytical skills
  • Ability to work independently and well structured
  • Thai (mother tongue)
  • English (written & spoken)

Our offer

  • Privately owned and permanently growing company
  • World market leader with 8 offices, in 6 countries, on 3 continents
  • Cooperative, appreciative and respectful teamwork
  • International context with global players
  • Professional on-boarding, MIC Academy training
  • Various benefits

Become an active part in the global trade world – based at MIC Bankok Office!

2020-12-04T11:40:49+01:00 2021-02-28T07:36:00+01:00 MIC FULL_TIME
Apply now - Application Support Specialist (m/f/x) | 101911
Hint: After having completed your application successfully, you will receive a confirmation email (please also check your spam). If you haven’t received an email, please contact us: +43 (0)732-778496 0.