3rd Level Analyst (f/m/x) | 103920

Headquarters Linz | Hagenberg | Wien | IT Jobs | Salzburg | Austria

Do you love detailed technical and business analyses? Reducing effort and supporting the team with in-depth analyses are also exactly what you want? Then you are exactly the right person for this exciting and varied job!


Your Job

  • As a 3rd Level Analyst you have a deep technical understanding, perform complex code analysis and coordinate all related activities with other colleagues and teams
  • You perform root cause analysis with support team colleagues
  • Working according to common principles regarding prioritization and providing input to continuously enhance those principles is also the job of the 3rd Level Analyst
  • As a 3rd Level Analyst you provide information about the impact and urgency of topics to allow proper prioritization across the teams
  • You will document and manage topics in our ticketing tool throughout the complete lifecycle
  • Collaborating with the product and support teams and other 3rd Level Analysts are also part of your job
  • Creating and transparently communicating workarounds as well as short term and long term solutions are also in your area of responsibility
  • You will manage the problem lifecycle by ensuring that respective incidents, problems or changes are identified, documented and tracked to resolution

Your skills:

  • Computer science education (HTL, FH, Uni) with 3 years of relevant work experience
  • Good knowledge in JAVA, SQL and relational DB
  • Very good English (spoken & written)
  • German skills are beneficial
  • Service orientation and good communication skills
  • Ability to work in a team
  • Independent, structured & proactive way of working

We offer you:

  • Privately owned and permanently growing company
  • World market leader with 11 offices on 3 continents
  • Cooperative, appreciative and respectful teamwork
  • International context with global players
  • Professional on-boarding, MIC Academy training
  • Flexibility and individual career options


We are legally required to mention the compensation for this position. We offer a minimum salary of €45.500 gross/year (38,5 hours / week, no All-in contracts) plus an employee bonus and numerous other benefits. Of course, we are adapting the compensation according to your experience and qualification.

Become an active part in the global trade world! Linz | Hagenberg | Salzburg | Wien

2022-11-28T13:55:10+01:00 2023-05-07T10:23:00+02:00 MIC FULL_TIME
3250 MONTH

Apply now - 3rd Level Analyst (f/m/x) | 103920

Hint: After having completed your application successfully, you will receive a confirmation email (please also check your spam). If you haven’t received an email, please contact us: +43 (0)732-778496 0.